HelloDoor Intercom for Teams Service Setup Instructions
FAQ HelloDoor Intercom for Teams Service Setup Instructions [...]
PoE+ TroubleShooting
FAQIssue: PoE not providing enough power to charge the HelloDoor [...]
HelloDoor Admin Manuals
Download HelloPorta & HelloLisa Admin Manual To get the HelloPorta [...]
Steps to Configure IP Relay
FAQ Steps to Configure IP Relay Resources [...]
Comprehensive Guide to configuring Teams Environment for HelloDoor Intercom Integration
FAQ Comprehensive Guide to configuring Teams Environment for Hello [...]
Issue : “Disable Windows Updates”
Please perform the below steps : Stop and disable the “Windows Update” service in the Windows “Services” app. STOP the “Windows Update Medic Service”...
Configuring Skype4Business Login Credentials
When configuring your HelloDoor device, you need to assign it a SkypeForBusiness user. This is done in the settings.xml file in the tag. You need to specify 3 fields: username, windowsusername, password
Download Latest HelloPorta Version
To download the latest HelloPorta Version, Kindly click Here. If any further guidance is required we would be happy to assist, kindly contact us at support@hellodoor.info.
Videocall to multiple Teams users
It is possible to send a call to a Teams Call Queue or Auto Attendant to distribute the call from HelloDoor/HelloLisa to multiple people, but unfortunately Microsoft does not support video on Call Queues. So you will loose the video part of the communication in this case.
Download Latest HelloLisa Version
To download the latest HelloLisa Version, Kindly click Here. You can also check the administrative manual of HelloLisa. Click Here. If any further guidance is required we would be happy to assist, kindly contact us at support@hellodoor.info.