HelloDoor Intercom for Teams Service Setup Instructions
FAQ HelloDoor Intercom for Teams Service Setup Instructions [...]
PoE+ TroubleShooting
FAQIssue: PoE not providing enough power to charge the HelloDoor [...]
Steps to Configure IP Relay
FAQ Steps to Configure IP Relay Resources [...]
Videocall to multiple Teams users
It is possible to send a call to a Teams Call Queue or Auto Attendant to distribute the call from HelloDoor/HelloLisa to multiple people, but unfortunately Microsoft does not support video on Call Queues. So you will loose the video part of the communication in this case.
Process to Create Dummy User in MS Teams
Login to MS Teams Admin Portal Go to Users -> Manage Users -> Select the Dummy user that is created. Click on EDIT under Account tab -> Assign a phone number(any 10 digit) :: show in below screenshot. 3. Now click on Voice tab to set the call answering rule. 4. Voice-> Call answering rules
O365 License for Dummy User
To make the dummy user work we need to assign COMMON AREA PHONE License. Common area phones are associated with a user account that’s assigned a Microsoft Common Area Phone license. The Common Area Phone subscription license includes a license for Microsoft Teams and a Teams Phone Standard add-on license.