O365 License for Dummy User

To make the dummy user work we need to assign COMMON AREA PHONE License. Common area phones are associated with a user account that’s assigned a Microsoft Common Area Phone license. The Common Area Phone subscription license includes a license for Microsoft Teams and a Teams Phone Standard add-on license.

By |2025-08-15T16:11:01+01:00December 22, 2022|

M365 Licensing for Intercom

Intercom for Teams: Microsoft 365 (M365) license need 1) Doorbell button calls one Teams user: this user needs a M365 Phone System and a Teams license. 2) Doorbell button call goes to a Call Queue: the Call Queue itself needs a M365 Phone System license (It can be assigned a free M365 Phone system-Virtual User

By |2023-10-16T13:01:40+01:00December 22, 2022|
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