BD SENSORS’ Shift from Conventional Reception to HelloDoor and Microsoft Teams

Introduction: A Path Toward Digital Transformation

In 2025, BD SENSORS s.r.o., a prominent pressure sensor and electronics manufacturer, decided to update its underutilized reception area. The conventional reception setup was outdated, proving costly, slow to respond, and lacking integration with digital systems for a modern workplace.

The Challenge: A Need for a Smarter Entry System

Key Objectives of the Company

1. Provide efficient service to visitors and suppliers

2. Enable quick connection between visitors and employees

3. Utilize existing digital tools like Microsoft Teams

4. Reduce operational costs while improving comfort

The Solution: HelloDoor – A Digital Doorman Integrated with MS Teams

After evaluating available technologies, BD SENSORS chose HelloDoor, a smart alternative to a traditional receptionist. This system allows for:

• Video calls with visitors via MS Teams.

• Access management based on time windows, approved personnel, or roles.

Visitors can easily connect by pressing a button, viewing a list of employees, or entering a name or purpose, which then links them directly to the appropriate person or team through MS Teams.

Results and Benefits

After several months of active use, the HelloDoor solution has proven effective:

1. Visitor service times reduced by up to 60%

2. Flexibility for remote handling of visitors

3. Cost savings by reducing staffing needs

4. Seamless integration within MS Teams

Conclusion

By implementing HelloDoor, BD SENSORS became an example of how modern and efficient access control can be achieved. The company proved that even traditional processes can be modernized in a way that saves time, reduces costs, and enhances convenience for everyone involved.